Ever needed a helping hand, or needed an expert to fall back on if you have a difficult question or face a problem with Enterprise Architect?
Now you can. Bellekens now offers support contracts for those occasional interventions.
We offer both Monthly as Yearly subscriptions depending on your needs.
Montly
You will receive a monthly invoice with all the details of the treated support tickets.
| Base | Base hours | base hourly rate | base amount | extra 15 minutes ** |
| No base* | 0 | – | – | € 45 |
| 1 h base | 1 | € 150 | € 150 | € 45 |
| 2 h base | 2 | € 140 | € 280 | € 45 |
| 5 h base | 5 | € 130 | € 650 | € 45 |
| 10 h base | 10 | € 120 | € 1.200 | € 45 |
* If you choose for the option with No base the minimum charge is 1 hour. Extra work will be charged per extra 15 minutes. So your monthly invoice can either be €0, or it will be at least € 180
The other options have a base price that will be charged every month, regardless of there was an actual support request that month or not
Yearly
You pay out front for a full year in support. In the event that the chosen plan doesn’t really fit your needs anymore we are quite flexible in changing your plan at any time.
| Base | Base hours | price per hour | base amount | extra 15 minutes ** |
| 12 h base | € 12 | € 140 | € 1.680 | € 35 |
| 24 h base | € 24 | € 130 | € 3.120 | € 45 |
| 60 h base | € 60 | € 120 | € 7.200 | € 45 |
| 120 h base | € 120 | € 110 | € 13.200 | € 45 |
**Outside of the base hours foreseen in the support contract
For more information and singing up to the service please visit the Support page
