"Software is eating the world"

Marc Andreeson, Co-founder of Netscape

In those competitive business scenarios where most of the value is delivered by software, the value chains of established players are disrupted. The impact of this force will grow, with a voracious appetite for competition.

The software driven dynamic has been referred to as “unscaled” by Harvard Business Review and it makes incumbent industry players look listless.  Immediate instances are Uber who have left the taxi industry stalled in their wake and agile AirBnB who have stolen a march on the sleeping accommodation sector.

Unscaling is neither upscaling or downscaling, it is small becoming the new big and it occurs when the global audience of the inexpensive Internet becomes exploited and a wide choice of modular services is accessed. It is nimble and quick and it is an innovator nirvana.

Print Media

The newspaper and magazine industries have recently seen significant disruption as print circulation continues a global freefall, while the number of readers getting their news via smart phone or tablet rises rapidly. According to a report “US Smartphone Use in 2015”, published by the Pew Research  Center, 64% of American adults now own a smartphone of some kind, up from 35% in the spring of 2011.  A majority of these use their phone to follow along with breaking news, and to share and be informed about happenings in their local community.

This disruption is patently evident in many different industries over recent years. The disruption is not simply the move away from traditional media, but reflects a change in reader empowerment.  Ordinary people now have the capability to be journalists and contribute to online conversations.  All of this is facilitated by software that simplifies publishing, video production and live updates as global events happen.

Manufacturing

Take one of the more recent developments in the manufacturing industry, that of 3D printers which are software controlled. This technology enables the rapid development and revision of products while bypassing costly traditional manufacturing processes.

However as the 3D printing revolution is gathers pace the technology is finding deployments in core manufacturing.

In 2013 a South African aircraft manufacturer Aerosud, an established supplier to major aircraft manufacturers Airbus and Boeing, started building a 3D printer capable of manufacturing aircraft components an order of magnitude faster and close to fifty times larger than any previous printer capable of making metal parts.

Automotive

The average high end modern car has 100 million lines of code, creating a lower-cost entry point for non-automotive companies with fresh approaches. The trend toward hybrid and electric vehicles such as the Tesla, which is completely computer controlled will only accelerate the software shift. Software runs engines, controls safety features, entertains passengers, guides drivers to destinations and connects each car to mobile, satellite and GPS networks. The automobile is shifting from mechanical to electrical and software controls. 

The degree of software control and complexity in cars and is growing and according to the Economist in January 2016, technology firms may be better placed than car makers to develop and profit from the software that will underpin both automated driving and vehicle-sharing.

Some of these firms may even manufacture cars of their own. Local Motors has produced the first of a range of road-ready, 3D printed vehicles. The Low Speed Electric Vehicles (LSEV) will debut in Q1 2016.  A highway-ready version will be released in late 2016.

Taxi Services

Uber is innovating at the intersection of lifestyle and logistics, connecting riders with safe, reliable, convenient transportation providers at a variety of price-points in cities around the world.  The company owns no cars and is disrupting the global taxi industry while focusing on new logistics sectors. Just before the recent consumer electronics show in Las Vegas, GM announced a $500m investment in Lyft, US based nationwide ride-sharing service. Lyft started in 2012 and is currently valued at US$2.5B

Retail

According to research from the Global Center for Digital Business Transformation (DBT Center), 47 percent of retail executives believe that disruption could put them out of business.  The combination of on-line, in-store, call center and mobile is creating a new retail customer experience called omnichannel that is managed to ensure that it is seamless, integrated and consistent across all channels.  The decision as to how service will be delivered is becoming the prerogative of the digitally empowered customer rather than that of the retailer.

Managing the Crisis

While digital disruption of traditional business value chains is a fact, the disruption itself can be seen as a positive, not only because competition sparks innovation, but because it delivers greater value, particularly for the customer and those other actors who drive the success of the business, by consistently realising the resulting digital value.

Mission Critical

In a McKinsey article, on the perils of ignoring software development, the article includes a statement that “Despite the mission-critical nature of software, it gets surprisingly little attention in the C-suite.”  Further to this they add that as digital technologies continue reshaping markets, the keys to success for a growing number of companies are, embracing the rising strategic importance of software, and viewing software development as a crucial competitive battlefield.

In many instances it is not a single technology, but different technologies that merge which cause digital disruption in the value chain. Once again, change agility needs technology support.  These new process demands are growing in many business sectors and because successful transition to the maximum utilisation of strategic information technology is a priority for many organisations, enterprise-class BPM principles are being hard wired into operations. Tools such as Sparx Systems Enterprise Architect and standards including Business Process Modeling are essential. 

Innovative Technology

Approximately 2.3 million lines of code run the International Space Station and it is imperative that it continues to function as expected.  The development of software that is mission critical or essential to the survival of business today, necessitates the use of fit for purpose, industrial strength technology.

Sparx Systems Enterprise Architect delivers revolutionary architecture to meet the challenges of the digital revolution, separating exploratory areas of the business, from those that are well established, while supporting collaborative agile development, based on the business direction, strategy and vision. It allows the organisation to revise existing enterprise architecture to support the ongoing process of business transformation.

Inherited Value

To accept risk and get comfortable with a pace of change that is very different from the current IT operational models, it is essential to leverage technologies that have been designed to mitigate risk and that are built to support industry best practice and standards for industry.

This agile enterprise architecture platform fosters innovation, by enabling continuous building and refactoring, to facilitate the emerging and vanguard technologies.  Simultaneously in a disruptive business environment where continuity is the highest priority, Enterprise Architect supports the consolidation of legacy capabilities.

Enterprise Architect

Sparx Systems Enterprise Architect is the popular, powerful and affordable visual modeling platform, capable of meeting the exacting demands of enterprise IT and Business. 

To manage change in a hyper changing world, organisational leaders are now selecting reliable, scalable solutions that have been extensively road tested, by many hundred of thousands of users. 

In a period of global industry disruption such as is currently being experienced, it is essential to choose the right, standards based platform with the lowest maintenance overhead, to meet the challenges of predictive change management, collaboration and  interoperability.

Schumpeters Gale:

Creative destruction or “Schumpeters Gale” describes the persistent process of change that internally renews the economic status quo, destroying the old and creating the new. Schumpeter’s description of the process of change - while describing economic forces - could aptly be applied to technology, specifically, information technology. Just like a gale, the disruption maelstrom can suddenly destroy markets, industries and businesses and their operations and processes.  The aftermath is the new “normal”.

Value Chain:

Michael Porter first used the term “Value Chain” three decades ago, to describe how an organisational unit, can manage its business while gaining competitive advantage. Within that period, Business Process Management (BPM) has become a critical success factor.  While the cyclone of digital disruption grows in intensity, the time to adapt business processes to the tempest shrinks. This adaption is business process re-engineering, necessitated by the forces of change - cloud, social media, mobility, Internet of Things and data. See “Growing Business Agility to Create Competitive Advantage - Digital Transformation”.

Business Language:

BPM Notation, (BPMN) a core enabler of Business Process Management (BPM), is a  notation readily  understood by business users, from the business analysts that create the initial drafts of processes, to the technical developers responsible for systems implementation, that will execute those processes and finally to the business people, who will manage and monitor those processes.

The value of BPMN is that it simplifies the creation of business process models while addressing the inherent complexity of business processes. Enterprise Architect provides a full-featured implementation of the Business Process Modeling Notation (BPMN) allowing business processes to be expressed in a standard graphical notation and traced throughout enterprise and system models. It can also be used, to automatically generate Business Process Execution Language (BPEL).

Mobile:

The Mobile revolution is providing equity of access to education, health, government, banking, environment and business, for much of the global community. However, it is also challenging enterprise business models in every sector. It is here to stay and represents a disruptive influence on business that cannot be ignored.

Cloud:

The transformative power of Cloud is presenting opportunities to efficiently facilitate new revenue, services and business, as companies harness. It is collapsing the supply chain, creating more effective and timely interaction between clients and suppliers while delivering speed, agility and cost reduction to IT and other functional areas within the enterprise, such as HR and CRM.

Internet of Things:

The Internet of Things (IoT) will require organizations to master new business models, architectures, operating systems, tools, methodologies, databases, networks, middleware, and sourcing partners.  The explosion of the IOT will contribute to the generation of exponential data growth which threatens our current ability to cope. Without support from collaborative technologies that support highly automated processes, the time required to make this data re-usable is impractical. Meanwhile new data silos are spawned. Sparx Systems has provided a trinity of powerful tools to address this issue, - Cloud Service, Reusable Asset Service and OSLC.

Measured Success and Business Governance:

Meanwhile, systems integration is being challenged because legacy systems cannot integrate with the new force-driven technologies, as system documentation is often inadequate.  The inability to meet this challenge prevents many sectors from seizing the new opportunities created by change.  The success of this critical adaption and reinvention of core business processes is measured in the resulting digital value, consistently realised by customers, suppliers, partners and other stakeholders alike.

Essential Tools:

 Across different business sectors, an awareness of this “new business norm” necessitates the basic requirement that enterprise-class BPM principles are hard wired into operations.  To fulfil this fundamental governance requirement, Enterprise Architect and standards, including Business Process Modeling and Notation (BPMN), are essential tools. They can improve agility and flexibility and create leaner organisations, by assisting to integrate the business elements of the value chain.

 
While applying UML as the base, these techniques enable the enterprise to better understand and design its enterprise architecture and allow the organisation to react rapidly, with greater control over outcomes and governance obligations.  Enterprise Architect supports the direct mapping of these obligations to the enterprise architecture.

Additional Resources:

Page: MDG Technology for Business Process Modeling Notation (BPMN)

Brochure: MDG Technology for BPMN

Platforms Page: Tools for Business Process Modeling using the BPMN

Resources: The Business Process Model

News Item: Sparx Systems - 20 Most Promising BPM Solution Providers 2015

For information about how Enterprise Architect provides essential support for all of the critical business change issues mentioned above, please visit Sparx Systems website at www.sparxsystems.com, where you can download a 30 day evaluation licence and test for yourself.

BPMN and the Digital Enterprise Part 2: Read More Here